Incidents | Onidel Incidents reported on status page for Onidel https://status.onidel.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ecb08c95857de91cc9be0c8dcacc9520.png Incidents | Onidel https://status.onidel.com/ en Singapore Uplink Maintenance https://status.onidel.com/incident/815946 Fri, 27 Feb 2026 19:00:39 -0000 https://status.onidel.com/incident/815946#73a0529b40176daa4a1594cbd90dfb77c755160143dc0e5527a986fc77d13fe4 Maintenance completed Singapore Uplink Maintenance https://status.onidel.com/incident/815946 Fri, 27 Feb 2026 16:01:39 -0000 https://status.onidel.com/incident/815946#3fccee22279cecc8c2280be03c9b9c34b3819e1e813a3bd4a0c32df869064e3f Our upstream provider SG.GS in Singapore will be performing a planned maintenance on **28 February 2026**, with the following details: - **Start:** 28 February 2026, 00:01 SGT (GMT+8) - **End:** 28 February 2026, 03:00 SGT (GMT+8) - **Reason:** JunOS upgrade **Impact details:** - Customers using our Cloud VM and Object Storage services may experience a brief interuption while traffic is rerouted to another upstream. - Customers using BGP/BYOIP and announcing routes only via SG.GS will experience a service interruption until the maintenance is completed. If you need any assistance or have questions, please reach out to support@onidel.com or open a support ticket. Amsterdam network is down https://status.onidel.com/incident/813347 Wed, 28 Jan 2026 07:27:00 -0000 https://status.onidel.com/incident/813347#2b72eae5176e6dc05a7537b42de0ce17baefa0b46a747b9d725af8cd1234c157 The issue appears to be fully resolved. We will share more details once we receive further information from our upstream provider. Amsterdam network is down https://status.onidel.com/incident/813347 Wed, 28 Jan 2026 07:26:00 -0000 https://status.onidel.com/incident/813347#4557505237ce5b27bc6512772fbcbbacac718699132e33bf487304001209270e Traffic is recovering. We will follow up with our upstream network provider to get more details on the root cause of the issue. Amsterdam Network recovered https://status.onidel.com/ Wed, 28 Jan 2026 07:23:22 +0000 https://status.onidel.com/#162da474f632480ed6401eabc1bf703730f443c808cdce3ef3285759f7cc422b Amsterdam Network recovered Amsterdam Node 02 recovered https://status.onidel.com/ Wed, 28 Jan 2026 07:23:01 +0000 https://status.onidel.com/#45262a23f6555a4aeed91fd0129eb6c7d291dd99643a954e47c7daa620bf151a Amsterdam Node 02 recovered Amsterdam Node 01 recovered https://status.onidel.com/ Wed, 28 Jan 2026 07:22:50 +0000 https://status.onidel.com/#3cfb9de8202b84da45f52c0072307e68400021fdbfbb77e55adfdada2dc9a56d Amsterdam Node 01 recovered Amsterdam Node 03 recovered https://status.onidel.com/ Wed, 28 Jan 2026 07:21:03 +0000 https://status.onidel.com/#b275a311bffe155d328b418c230bf6611bd61dd4b79e898339af6494a8c0259b Amsterdam Node 03 recovered Amsterdam Node 01 went down https://status.onidel.com/ Wed, 28 Jan 2026 07:10:51 +0000 https://status.onidel.com/#3cfb9de8202b84da45f52c0072307e68400021fdbfbb77e55adfdada2dc9a56d Amsterdam Node 01 went down Amsterdam Node 02 went down https://status.onidel.com/ Wed, 28 Jan 2026 07:10:50 +0000 https://status.onidel.com/#45262a23f6555a4aeed91fd0129eb6c7d291dd99643a954e47c7daa620bf151a Amsterdam Node 02 went down Amsterdam Node 03 went down https://status.onidel.com/ Wed, 28 Jan 2026 07:10:48 +0000 https://status.onidel.com/#b275a311bffe155d328b418c230bf6611bd61dd4b79e898339af6494a8c0259b Amsterdam Node 03 went down Amsterdam network is down https://status.onidel.com/incident/813347 Wed, 28 Jan 2026 07:06:00 -0000 https://status.onidel.com/incident/813347#fda1e28e08cfa6f9aed1c4e476da77144f209570615b1d4d0174437a77379253 Our upstream network is down. Amsterdam Network went down https://status.onidel.com/ Wed, 28 Jan 2026 07:02:44 +0000 https://status.onidel.com/#162da474f632480ed6401eabc1bf703730f443c808cdce3ef3285759f7cc422b Amsterdam Network went down DDoS in Singapore https://status.onidel.com/incident/799304 Tue, 06 Jan 2026 10:32:00 -0000 https://status.onidel.com/incident/799304#39b1b5757f70dcd8e77096cfab9ec8177b0a4cb4011d9732d91ea8cd6781e0bb The attack has been mitigated. DDoS in Singapore https://status.onidel.com/incident/799304 Tue, 06 Jan 2026 10:20:00 -0000 https://status.onidel.com/incident/799304#1f4856ba1ec9d83625f2d5e8efee218ad3bc1ce5df4f13f0d19063223e508891 We are currently experiencing a DDoS attack affecting our Singapore region. Network performance may be degraded. SG Node 08 Maintenance https://status.onidel.com/incident/796416 Wed, 31 Dec 2025 03:40:35 -0000 https://status.onidel.com/incident/796416#ec571c6e519b95b66ff0bd4eb50513b4911dd0043fea7998f55e88424214f059 Maintenance completed Singapore Node 08 recovered https://status.onidel.com/ Wed, 31 Dec 2025 03:40:28 +0000 https://status.onidel.com/#9820d7b94068c71ed1499ecae764f1ed0ed86caeed10ff8922318876694120a0 Singapore Node 08 recovered Singapore Node 08 went down https://status.onidel.com/ Wed, 31 Dec 2025 03:35:22 +0000 https://status.onidel.com/#9820d7b94068c71ed1499ecae764f1ed0ed86caeed10ff8922318876694120a0 Singapore Node 08 went down SG Node 08 Maintenance https://status.onidel.com/incident/796416 Wed, 31 Dec 2025 03:30:35 -0000 https://status.onidel.com/incident/796416#9d6fab4a1879b8e084a162e781b8cd8d82969395c8273e5b0af54e457f808fb1 We have identified several errors that may impact VM performance on this Turin node. The node will be rebooted, and VMs hosted on it will be temporarily offline for approximately 5 minutes. SG Node 08 Maintenance https://status.onidel.com/incident/796416 Wed, 31 Dec 2025 03:30:35 -0000 https://status.onidel.com/incident/796416#9d6fab4a1879b8e084a162e781b8cd8d82969395c8273e5b0af54e457f808fb1 We have identified several errors that may impact VM performance on this Turin node. The node will be rebooted, and VMs hosted on it will be temporarily offline for approximately 5 minutes. Sydney Node 07 recovered https://status.onidel.com/ Fri, 19 Dec 2025 13:28:48 +0000 https://status.onidel.com/#048ccb0f264b8b1869caaff12e2f1239482a517199a4cecb2d993f02db414995 Sydney Node 07 recovered Sydney Node 07 went down https://status.onidel.com/ Fri, 19 Dec 2025 13:19:55 +0000 https://status.onidel.com/#048ccb0f264b8b1869caaff12e2f1239482a517199a4cecb2d993f02db414995 Sydney Node 07 went down SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Wed, 03 Dec 2025 07:20:27 -0000 https://status.onidel.com/incident/777229#e9af67ed721ac35363ed9d859153e76466815c0edd702ea343ab0afc46c07a0f Maintenance completed SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. SG Storage Cluster Configuration Update https://status.onidel.com/incident/777229 Mon, 01 Dec 2025 13:00:13 -0000 https://status.onidel.com/incident/777229#f9ee6c8357cce4b5e8314e65ddd8f617a87e0842d812e0bcc6d37ca2ed2d463d We will be performing configuration changes on the Singapore storage cluster to improve system scalability. No downtime is expected. Users may experience slightly reduced I/O performance while the cluster redistributes and rebalances data, but the impact should be minimal and should not affect most workloads. Singapore Node 08 Maintenance https://status.onidel.com/incident/772448 Sun, 30 Nov 2025 02:41:44 -0000 https://status.onidel.com/incident/772448#7283e5323b441c3ea75b2c262d67b31eb736fb86b9085edbb166ead1552ded61 Maintenance completed Singapore Node 08 Maintenance https://status.onidel.com/incident/772448 Sat, 22 Nov 2025 12:30:44 -0000 https://status.onidel.com/incident/772448#3e5d97a52fcd172b54c4683d8d434d8a7271b5a6fef58a2399e8994aaa26d047 Both Singapore Node 08 PSUs have entered protection mode. We are actively investigating the issue and will restore the node as soon as possible. All customer VMs have already been migrated to a healthy Turin node, and all data remains safe.